Lease Administration Manager

Job Summary

Responsible for all aspects of service delivery for clients, the full-time salaried Lease Administration Manager will ensure data accuracy, timely reporting, and efficient day-to-day operations while working remotely from Chicago, IL.

Key responsibilities

• Understand client requirements and propose solutions to enhance client satisfaction
• Ensure client deliverables are met, including high data quality and timely processing
• Establish and maintain documented client procedures and formal satisfaction measurements based on Service Level Agreements

Required qualifications

• Bachelor's degree from a four-year college or university, or one to two years related experience and/or training
• Intermediate math skills, including the ability to calculate CPI increases and percentage changes
• Proficiency in Microsoft Office software (Word, Excel, PowerPoint)
• Intermediate computer and database maintenance capabilities
• Ability to create spreadsheets and documents with analysis in Excel