Leave Benefits Coordinator

Job Summary

Supporting an assigned client, the full-time remote Leave Benefits Coordinator will manage life-cycle leave of absence services, build business relationships with clients, and serve as a liaison between employees and the Human Resources department.

Key responsibilities

• Represent the company by cultivating effective business relationships and maintaining rapport with case partners and client employees
• Advise employees on leave status and disability benefits while coordinating with the client's Leave Manager to resolve issues
• Provide a variety of leave service support, including processing leave requests and managing related inquiries and concerns

Required qualifications

• High School Diploma/GED equivalent and/or related work experience
• Two years of experience administering the life-cycle of leave of absence processes
• Proven experience with HRIS payroll/benefit systems or Client Relationship Management (CRM) systems
• Demonstrated client service skills while managing multiple tasks under strict deadlines
• Experience following a step-by-step process and using deductive reasoning to achieve positive outcomes