Leave Benefits Coordinator

Job Summary

Supporting the Human Resources department and employees, the full-time remote Leave Benefits Coordinator will manage life-cycle leave of absence services, build business relationships, and provide employee communication and support tailored to client-specific leave programs.

Key responsibilities

• Serve as a liaison between the client's HR department, employees, and leave vendors, ensuring effective communication and support
• Develop a comprehensive understanding of client-specific leave programs and applicable leave laws to advise employees accurately
• Investigate and resolve leave-related concerns, including enrollment, billing, and claim issues, while maintaining compliance with HIPAA and privacy guidelines

Required qualifications

• High School Diploma/GED or equivalent work experience
• A minimum of 2 years of experience administering the life-cycle of leave of absence processes
• Proven experience with HRIS payroll/benefit systems or Client Relationship Management (CRM) systems
• Demonstrated client service skills while managing multiple tasks under strict deadlines
• Self-driven with the ability to follow a structured process and use deductive reasoning effectively