Leave of Absence Coordinator
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Job Summary
Supporting managers in a high-volume environment, the contract-based Leave of Absence Coordinator will administer Family Medical Leaves, handle inbound inquiries, maintain documentation, and ensure compliance with leave regulations while working remotely in the EST/CST time zones.
Key Responsibilities
- Assist managers with Family Medical Leaves and related support functions
- Research and resolve discrepancies between associates and leave requests
- Maintain accurate case documentation and update leave databases as applicable
Required Qualifications
- Bachelor's degree or 3+ years of experience in leave of absence administration
- Knowledge of state and federal leave regulations, including FMLA
- Minimum of 3 years' experience in a customer support role
- Proficiency in Microsoft Office systems, including Excel and Word
- Experience with Short-Term Disability (STD) and Americans with Disabilities Act (ADA) is a plus
Complete Job Description
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