Legal Content Operations Specialist

Job Summary

Supporting the successful delivery of innovative digital legal content, the full-time Legal Content Operations Specialist will ensure quality, functionality, and accessibility of legal products while collaborating with cross-functional teams in a fully remote environment.

Key responsibilities

• Coordinate product launch activities and conduct quality assurance and user acceptance testing
• Validate content and platform performance, driving continuous improvements to enhance user experience
• Support formatting, publishing, and user access of legal content to ensure accurate and seamless delivery across digital platforms

Required qualifications

• 3+ years of experience in digital publishing and writing/drafting platforms such as Microsoft Office Suite and Adobe Creative Cloud
• 3+ years of experience in User Acceptance Testing (UAT) and Quality Assurance (QA) roles
• Bachelor's Degree in Communication or equivalent experience and training
• Experience with project management tools like Smartsheet, Contentful, and Netsuite (preferred)
• Ability to collaborate cross-functionally and manage multiple projects efficiently