Legal Intake Specialist
Job Summary
Providing friendly and empathetic customer service, the remote Legal Intake Specialist will manage intake calls, schedule consultations, and screen leads to maximize client conversion rates.
Key responsibilities
- Taking intake calls and contacting potential new clients through various communication methods
- Scheduling consultations, processing payments, and managing leads within the Lawmatics system
- Drafting engagement letters for new clients and performing follow-up calls post-case closure
Required qualifications
- High school diploma or equivalent
- Minimum of 2 years' experience in a customer service position or equivalent
- Strong interpersonal skills with a personable yet persistent approach
Complete Job Description
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