Legal Services Liaison

Job Summary

To enhance client relationships and operational efficiency, the remote Legal Services Liaison will manage the counter affidavit process, coordinate legal services cases, and oversee quality assurance while ensuring timely and professional service delivery in a full-time capacity.

Key responsibilities

• Oversee the intake, assessment, and coordination of Legal Services cases, ensuring accurate and timely deliverables
• Serve as the primary Operations contact for clients, managing relationships and addressing service concerns throughout the delivery process
• Ensure the quality and accuracy of legal documentation and compliance with applicable legal and jurisdictional requirements

Required qualifications

• Paralegal certification or relevant medical certifications
• Strong critical thinking and independent case assessment skills, with the ability to interpret complex instructions
• Previous experience in a healthcare, medical, legal, or insurance-related environment
• Working knowledge of clinical and legal review workflows and expert credentialing
• Ability to coordinate effectively across various stakeholders, including clients, attorneys, and internal teams