Licensed Counselor Care Advocate

Job Summary

Providing in-the-moment telephonic and digital support, the full-time remote EAP Care Advocate (Licensed Counselor/Social Worker) will offer personalized guidance and advocacy to program participants throughout their mental health care journey.

Key responsibilities

• Provide guidance, support, consultation, and referrals to covered employees and their dependents
• Conduct comprehensive clinical assessments and develop individualized care plans for participants
• Facilitate referrals and assist participants with securing appointments for short-term EAP counseling

Required qualifications

• Master's Degree in a Mental Health Discipline (e.g., Social Work, Counseling, Marriage and Family Therapy)
• Relevant post-graduate clinical experience and clinical licensure
• Familiarity with technology for remote work, including Microsoft Office Suite and web-based software
• Ability to thrive in a fast-paced, fully remote work environment
• Prior EAP and/or case management experience is a plus