Licensed EAP Care Advocate

Job Summary

Providing in-the-moment telephonic and digital support, the full-time Licensed EAP Care Advocate will offer personalized guidance and advocacy to program participants throughout their mental health care journey in a remote setting.

Key responsibilities

• Conduct comprehensive clinical assessments and develop individualized care plans for participants
• Facilitate referrals and assist participants in securing appointments for short-term EAP counseling
• Perform active case management, including treatment plan reviews and timely follow-ups with participants

Required qualifications

• Master's Degree in a Mental Health Discipline (e.g., Social Work, Counseling, Marriage and Family Therapy)
• Relevant post-graduate clinical experience and provisional or independent clinical licensure
• Strong capacity for empathy and emotional regulation, with a commitment to self-care
• Familiarity with technology for remote work, including Microsoft Office Suite and web-based software
• Prior EAP and/or case management experience is a plus