Licensed Pharmacy Technician Coordinator
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Job Summary
Providing call center and administrative support, the full-time Clinical Coordinator - Medication Therapy Management (MTM) will engage with patients through inbound and outbound calls, ensuring accurate medication reviews and documentation in a remote setting.
Key responsibilities
- Make outbound calls to prepare patients for discussions with clinical pharmacists and complete HIPAA authentication
- Accurately document medication lists, update member information, and verify prescriptions and allergies
- Coordinate communications with healthcare professionals to resolve medication-related issues and provide administrative support
Required qualifications
- High School Diploma or equivalent
- Active Licensed Pharmacy Technician certification or license preferred
- Minimum of 1 year of experience in a healthcare call center or patient support role
- Experience with healthcare documentation and accurate data entry
- Proficiency in Microsoft Office products and basic computer skills
Complete Job Description
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