Licensed Pharmacy Technician Coordinator
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Job Summary
To support the Medication Therapy Management (MTM) team, the full-time Clinical Coordinator II will provide call center and administrative support, engaging members and assisting clinical pharmacists with medication reviews in a remote work environment.
Key Responsibilities
- Make outbound calls to engage members and facilitate conversations with clinical pharmacists
- HIPAA-authenticate members and support Comprehensive Medication Reviews (CMRs)
- Collect, verify, and accurately document member medication information and related data
Required Qualifications
- Verifiable High School Diploma or GED
- Previous experience in a call center or patient support/customer service environment
- Comfort working in a remote environment while meeting quality and productivity expectations
- Basic computer skills and proficiency with Microsoft Office
- Ability to work with confidential information in a HIPAA-regulated environment
Complete Job Description
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