Licensed Phone Counselor Assessor

Job Summary

To support individuals seeking behavioral health services, the part-time Licensed Phone Counselor Assessor will manage inquiry calls, perform tele evaluations, and triage clients based on safety and risk in a remote role from Thursday to Saturday, 12:00am-7:30am EST.

Key responsibilities

• Facilitates initial responses to service requests, evaluations, and referrals while documenting patient symptomology and needs
• Conducts comprehensive screenings and coordinates patient care with clinical staff and on-call physicians
• Ensures timely evaluations by qualified mental health professionals and maintains accurate pre-admission and admission paperwork

Required qualifications

• Master's degree in social work, counseling, or a related field, or a Nursing degree from an accredited school
• Associate-level Counseling or Social Work license or Registered Nurse license, as required per state regulations
• One year of assessment experience in an inpatient behavioral health care setting preferred
• CPR certification and de-escalation certification required within 30 days of employment
• Two years of experience working with patient populations served at the facility preferred