Licensed RN Clinical Navigator

Job Summary

To support a growing virtual clinic, the Licensed RN Clinical Navigator will manage communications between patients and doctors, collaborate with clinical and operations teams to resolve patient concerns, and provide clinical feedback on inquiries, all while working remotely in a full-time capacity.

Key responsibilities

• Manage communications and documentation between patients and doctors, including medical referrals and FSA-related letters
• Collaborate with clinical and operations teams to ensure timely resolution of patient concerns
• Provide clinical feedback on patient inquiries related to medication, lab results, and side effects

Required qualifications

• Licensed RN with a compact state license or residing in an eligible state
• 3+ years of experience in a healthcare setting, preferably in telemedicine
• Ability to multitask and prioritize in a fast-paced, changing environment
• Comfortable using technology platforms such as Gmail, Google Docs, and Slack
• Strong creative problem-solving skills and a results-driven mindset