Lien Resolution Coordinator

Job Summary

To support a growing lien resolution team, the full-time Lien Resolution Coordinator will manage lien requests and follow-ups, review documentation, and assist in building workflows while working remotely.

Key responsibilities:

• Request liens and handle follow-ups with agencies and lienholders, ensuring accurate documentation and tracking of claims and billing records
• Support Lien Resolution Strategists by taking on delegated tasks, preparing draft correspondence, and tracking settlement activities
• Collaborate on refining team workflows and testing new tools, while maintaining accurate records in compliance with internal processes

Required qualifications:

• 1+ years of experience in lien resolution, personal injury, insurance, medical billing, or a related field
• Strong attention to detail and ability to identify inconsistencies in documentation
• Customer-focused mindset with effective communication skills for interactions with clients and agencies
• Organizational skills to manage multiple files and priorities while meeting deadlines
• Familiarity with case management software and experience with agency and payer portals is a plus; Bachelor's degree preferred