Life & Health Insurance Account Manager

Job Summary

Serving as a primary contact for employee benefits clients, the remote Senior Account Manager will manage day-to-day benefits administration, support renewals, and ensure clients receive exceptional service while collaborating with internal teams and carriers.

Key responsibilities

• Build and maintain strong relationships with assigned employee benefits clients, providing timely support and resolving inquiries
• Process policy changes, enrollments, and service requests accurately while supporting the renewal process and preparing client presentations
• Collaborate with Producers and internal teams to enhance client relationships and drive retention and growth goals

Required qualifications

• 3+ years of experience in Employee Benefits account management or client service
• Experience in an insurance agency, brokerage, carrier, or benefits consulting environment
• Active Life & Health Insurance License preferred or ability to obtain
• Strong understanding of group benefits products, including medical, dental, vision, and life insurance
• Ability to manage multiple priorities and deadlines in a fast-paced environment