Litigation Operations Manager

Job Summary

To support a growing personal injury law firm, the full-time remote Litigation Operations Manager will oversee litigation team leads across multiple states, ensuring compliance with operational standards and effective case management from filing through trial.

Key responsibilities

• Supervise and develop Litigation Team Leads, implementing training programs and conducting performance reviews
• Enforce firm-wide litigation SOPs and monitor compliance with phase timing benchmarks while coordinating cross-state operational initiatives
• Design and deliver litigation-specific training, maintain SOPs, and prepare operational reports on litigation performance metrics

Required qualifications

• 5+ years of experience in personal injury litigation operations or legal operations management
• Prior experience supervising or training litigation staff across multiple jurisdictions is strongly preferred
• Deep familiarity with litigation case management platforms, with Filevine experience being a plus
• Strong working knowledge of personal injury litigation workflows from filing through trial
• Demonstrated ability to implement SOPs and drive team performance through accountability