Loan Analyst

Job Summary

To support the Operations team, the remote Loan Analyst will process loans and prepare them for underwriting decisions, ensuring exceptional customer service by guiding clients through the mortgage process and collaborating with third parties and mortgage brokers.

Key responsibilities

• Analyze loan applications, collect essential documents, and obtain third-party reports
• Serve as the primary point of contact for customers throughout processing and underwriting stages, providing personalized assistance
• Identify potential roadblocks and collaborate with sales and operations teams to resolve issues and meet processing goals

Required qualifications

• Associate's or Bachelor's degree, or equivalent experience, in business or a related field (preferred)
• 1-2 years of experience as a Loan Analyst or Processor, or 2-3 years in the mortgage lending industry
• Strong computer skills, including proficiency in Microsoft Word, Excel, and Google Suite
• Ability to define problems, collect data, and draw valid conclusions
• Openness to feedback and comfort in a dynamic environment of rapid change