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Loan Counselor - AZ Licensed

Location: Remote
Compensation: Hourly
Reviewed: Fri, Sep 25, 2026
This job expires in: 30 days

Job Summary

Managing mobile home mortgage accounts from early-stage delinquency through resolution, the Loan Counselor - AZ Licensed will perform borrower outreach, payment collection, and loss mitigation in a remote capacity.

Key Responsibilities
  • Manage a portfolio of mobile home mortgage loans across all stages of delinquency
  • Perform outbound and inbound borrower contact to resolve delinquent accounts
  • Analyze borrower financial situations and provide counseling on available options
Required Qualifications
  • High school diploma or equivalent required; college coursework preferred
  • 1-3 years of mortgage collections or servicing experience, including mobile homes preferred
  • Working knowledge of GSE, FHA, VA, and Conventional loan programs
  • Proficient with mortgage servicing systems and Microsoft Office
  • Strong negotiation and customer service skills

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