Localization Operations Specialist

Job Summary

Owning the end-to-end localization lifecycle for a portfolio of enterprise clients, the full-time Localization Operations Specialist will serve as the primary operational point of contact and trusted advisor, thriving in a fast-paced, remote-first environment while optimizing localization processes and fostering strong client relationships.

Key responsibilities

• Act as the primary operational point of contact for assigned accounts, providing localization expertise and guidance
• Coordinate cross-functional teams and manage stakeholder relationships to ensure successful execution of clients' localization programs
• Design and optimize localization processes, overseeing the job lifecycle and tailoring configurations to meet each client's unique requirements

Required qualifications

• 2-3 years of experience in localization or translation project management, preferably in a managed services or agency environment
• Solid understanding of localization file formats, content types, and CAT/TMS tooling
• Strong client management skills, including experience leading calls and navigating difficult conversations
• Proficiency with project management and reporting tools such as Jira, Asana, or Google Sheets
• Experience coordinating with cross-functional teams across engineering, QA, and vendor management