Logistics Solutions Specialist
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Job Summary
Resolving high-impact service issues, the full-time remote Logistics Solutions Specialist will act as the primary contact for escalated service disruptions, coordinating with internal teams to implement effective solutions and enhance customer satisfaction.
Key responsibilities
- Serve as the main point of contact for escalated service issues from various internal teams
- Analyze and resolve complex service disruptions by collaborating with dispatch and site leadership
- Manage and prioritize a high volume of escalations, maintaining detailed documentation of cases
Required qualifications
- High School Diploma or G.E.D
- 3 years of relevant work experience in a team setting
- 3 years of experience multitasking in a fast-paced environment with strong organizational skills
- Experience working cross-functionally to resolve service issues
Complete Job Description
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