Long Term Disability Claims Specialist

Job Summary

Evaluating and managing long-term disability claims, the full-time Long Term Disability Claims Specialist II will make timely and accurate decisions while delivering a supportive customer experience in a virtual environment.

Key Responsibilities

• Lead the evaluation and management of moderately complex long-term disability claims, making balanced and accurate claim decisions
• Create detailed and accurate claim documentation and correspondence that reflect policy provisions and regulatory requirements
• Coordinate communication with claimants and internal partners to gather necessary information and support sound claim outcomes

Required Qualifications

• High school diploma
• 1+ years of LTD/IDI disability experience
• Critical thinking and sound judgment to assess risk and determine appropriate next steps in complex claim situations
• Strong organizational and time management skills to handle complex situations effectively
• Familiarity with working with AI in a professional setting