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Louisiana Licensed Patient Support Representative

Location: Remote
Compensation: Hourly
Reviewed: Wed, Oct 14, 2026
This job expires in: 30 days

Job Summary

Dedicated to providing exceptional patient support, the remote Healthcare Call Center Patient Support Representative will assist patients with prescription benefits, verify patient information, and handle inbound and outbound calls while working flexible hours between 8am-10pm EST.

Key responsibilities
  • Provide excellent customer service and support to patients regarding their prescription benefits
  • Verify patient information and gather necessary billing and medical data
  • Operate in compliance with Federal Health Care Program guidelines
Required qualifications
  • Minimum of 1 year of recent call center experience
  • Knowledge of medical terminology, HIPAA regulations, and patient privacy practices is a plus
  • High school diploma or equivalent
  • Basic technical troubleshooting skills for remote work issues
  • Strong attention to detail and accuracy in data entry

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