Luxury Sales Specialist

Job Summary

Seeking a full-time Luxury Sales Specialist who will drive conversions and deliver exceptional service remotely by building strong relationships with travel partners, guiding them through the booking process, and maximizing revenue potential.

Key responsibilities

• Provide information to travel partners to promote products and secure reservations, ensuring accuracy in sales transactions
• Manage incoming calls and respond to pre-departure inquiries from travel partners and guests, maintaining positive relationships
• Leverage customer service and sales skills to maximize opportunities and maintain KPIs in a high-volume inbound call center

Required qualifications

• At least two years of travel industry or call center experience in a sales capacity
• Ability to handle customer calls in Spanish is a plus
• Experience with Salesforce or consultative sales training is preferred
• Specialized knowledge about the regions visited or about cruising is advantageous
• Strong attention to detail and a collaborative approach to building relationships