Maine Licensed Clinical Administrator

Job Summary

To support the Maine ASA team, the full-time remote Maine Licensed Clinical Administrator will manage long-term care referrals, ensuring timely access to services while conducting research, coordinating communications, and providing guidance to community members and providers.

Key responsibilities

• Research and resolve discrepancies with provider documents
• Monitor data/image quality of scanned documents and verify the accuracy of entered information
• Follow established policies for indexing and imaging while maintaining confidentiality and security of information

Required qualifications

• High school diploma, GED, or equivalent required
• 0-2 years of relevant experience required, with a minimum of 2 years in a fast-paced clinical office environment
• Prior experience handling inbound and outbound customer service calls
• Proficiency in Microsoft Office applications, including Outlook, Teams, OneNote, and Excel
• Ability to work effectively both independently and as part of a team