Maintenance Operations Coordinator

Job Summary

Supporting the maintenance team and vendors, the full-time Maintenance Operations Coordinator will coordinate maintenance tasks and vendor communications remotely, ensuring timely and accurate responses to requests.

Key Responsibilities:

• Respond to vendor messages and requests throughout the maintenance process
• Provide clear updates and information to vendors and the internal operations team via task management tools and communication channels
• Log vendor communications and issues in management systems while assisting with documentation and feedback resolution

Required Qualifications:

• Experience with property management companies such as AirBNB or VRBO
• Prior work with vacation rentals and vendor coordination
• Strong communication skills in English
• Ability to manage multiple tasks and remain calm under pressure
• Confidence in handling vendor interactions and resolving issues