Managed Payroll Specialist

Job Summary

Managing end-to-end payroll processing for multiple clients, the full-time Managed Payroll Specialist will work remotely to ensure compliance and high client satisfaction while supporting various payroll configurations and year-end processes.

Key responsibilities

• Act as the named Specialist for Managed Payroll and support other payroll, tax, and garnishment customers as needed
• Manage daily case responses to meet service level agreements and maintain client satisfaction
• Lead client calls and assist with payroll configuration and year-end processes

Required qualifications

• Associate's degree
• 3+ years of end-to-end payroll experience, including research and troubleshooting
• 3+ years of customer experience or proven skills at this level
• Advanced proficiency in Microsoft Word and Excel
• Strong understanding of payroll taxes and compliance, including multi-jurisdiction tax experience