Managed Payroll Specialist

Job Summary

To provide comprehensive payroll processing support, the full-time Managed Payroll Specialist will manage multiple clients in a remote environment, ensuring adherence to deadlines while configuring Workday payroll components and supporting year-end processes.

Key responsibilities

• Act as the primary Specialist for Managed Payroll customers and assist other payroll-related clients as needed
• Manage daily case responses to meet service level agreements and maintain high client satisfaction
• Lead client calls and assist with new client transitions and payroll configuration tasks

Required qualifications

• Associate's degree
• 3+ years of end-to-end payroll processing and troubleshooting experience
• 3+ years of customer experience or proven skills at that level
• Advanced proficiency in Microsoft Word and Excel
• Strong understanding of payroll taxes, compliance, and multi-jurisdiction payroll processes