Managed Services Delivery Lead
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Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Oct 30, 2026
This job expires in: 29 days
Job Summary
Leading the delivery strategy for a Microsoft Managed Services portfolio, the full-time Portfolio Delivery Lead will manage client operations, oversee risk management, and enhance delivery performance while working remotely.
Key responsibilities
- Lead delivery strategy and execution for assigned managed services portfolios, focusing on client operations and continuous improvement
- Partner with various stakeholders to enhance portfolio performance, client satisfaction, and overall delivery execution
- Manage portfolio risk and escalation, ensuring timely interventions and recovery planning for at-risk engagements
Required qualifications
- Experience leading managed services delivery portfolios with a focus on profitability and client outcomes
- Demonstrated ability in portfolio risk management and executive escalation
- Proven experience mentoring project leaders and developing project management capabilities
- Knowledge of capacity planning, resource allocation, and portfolio KPI management
- Experience in a Microsoft partner or enterprise applications environment
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