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Managed Services Delivery Lead

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Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Oct 30, 2026
This job expires in: 29 days

Job Summary

Leading the delivery strategy for a Microsoft Managed Services portfolio, the full-time Portfolio Delivery Lead will manage client operations, oversee risk management, and enhance delivery performance while working remotely.

Key responsibilities
  • Lead delivery strategy and execution for assigned managed services portfolios, focusing on client operations and continuous improvement
  • Partner with various stakeholders to enhance portfolio performance, client satisfaction, and overall delivery execution
  • Manage portfolio risk and escalation, ensuring timely interventions and recovery planning for at-risk engagements
Required qualifications
  • Experience leading managed services delivery portfolios with a focus on profitability and client outcomes
  • Demonstrated ability in portfolio risk management and executive escalation
  • Proven experience mentoring project leaders and developing project management capabilities
  • Knowledge of capacity planning, resource allocation, and portfolio KPI management
  • Experience in a Microsoft partner or enterprise applications environment

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