Manager, Associate Relations

Job Summary

Consulting with internal associates on HR policies, the full-time Manager, Associate Relations will investigate and resolve employment issues, provide guidance to leaders, and ensure compliance with legal standards in a remote setting.

Key responsibilities:

• Investigate and resolve manager and associate issues, acting as a coach and providing guidance
• Partner with various departments to ensure legal and regulatory compliance while identifying solutions
• Review departmental case data to identify trends and recommend action plans for business units

Required qualifications:

• High School Diploma, GED, or equivalent certification
• At least 3 years of client management experience
• 1+ year of Human Resources experience (preferred)
• Knowledge of employment law and practices
• 5+ years of experience working in a team environment and collaborating with multiple stakeholders (preferred)