Manager, Client Data Services
Job Summary
Managing the US Client Data Services team, the full-time Manager, Client Data Services will employ innovative tactics for client data management, bond delivery, and account setup while working remotely from anywhere in the US.
Key responsibilities
- Manage coordination and operational efficiencies for the Data Services team, ensuring adherence to workforce management metrics
- Develop oversight and review infrastructure to accurately record client data and manage service setup support in collaboration with sales and governance
- Drive continuous improvement initiatives by producing monthly KPIs and metrics to enhance service delivery and compliance
Required qualifications
- 7 years of related experience in client data services or a similar field
- Bachelor's degree or equivalent preferred
- Extensive experience in talent and performance management
- Proven analytical and strategic abilities, including familiarity with six sigma and LEAN methodologies
- Strong collaboration skills and ability to communicate effectively with diverse audiences
Complete Job Description
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