Manager, National Accounts

Job Summary

Leading a team of National Account Coordinators, the full-time Manager will oversee daily performance, implement process improvements, and manage customer relationships in a remote setting.

Key Responsibilities

• Lead, mentor, and manage the National Account Coordinator team to enhance performance and efficiency
• Serve as the primary escalation point for complex customer issues, ensuring timely resolutions
• Collaborate with National Account Managers to support customer relationships and oversee rental order coordination

Required Qualifications

• Previous management experience preferred
• Proficiency in CRM software and Microsoft Office Suite
• Strong leadership and team-building skills
• In-depth knowledge of the equipment rental industry is highly preferred
• Ability to analyze data and make data-driven decisions