Manager of Customer Insights
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
Passionate about customer understanding, the remote Manager of Customer Insights will lead qualitative and quantitative research initiatives, partner with stakeholders to translate business needs into actionable insights, and create executive-ready presentations to drive informed decision-making across the organization.
Key responsibilities
- Lead and execute research on customer experience, brand awareness, and strategic business priorities
- Analyze customer feedback and market intelligence to identify opportunities and risks
- Create impactful presentations that communicate findings and recommended actions to senior leaders
Required qualifications
- Bachelor's Degree and 8 years of experience, or High School Diploma/GED with 12 years of experience in Financial Services
- 8+ years of experience in market research, customer insights, or related fields
- Strong expertise in qualitative and quantitative research methodologies
- Demonstrated ability to influence stakeholders without direct authority
- Exceptional analytical, storytelling, and presentation skills
Complete Job Description
The complete job description is available to premium members. Premium membership includes:
Full access to 39,452 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to premium members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
