Manager of National Accounts
Job Summary
Leading a team of National Account Coordinators, the full-time Manager of National Accounts will oversee daily performance, develop process improvements, and manage customer relationships in a remote capacity.
Key responsibilities
- Lead, mentor, and manage the performance of the National Account Coordinator team
- Develop and implement processes to enhance team efficiency and effectiveness
- Serve as the primary escalation point for complex customer issues, ensuring timely resolution
Required qualifications
- Previous management experience preferred
- Proficiency in CRM software and Microsoft Office Suite
- In-depth knowledge of the equipment rental industry is highly preferred
- Strong leadership, coaching, and team-building skills
- Ability to analyze data and make data-driven decisions
Complete Job Description
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