Manager of National Accounts
Job Summary
Leading a team of National Account Coordinators, the full-time Manager of National Accounts will oversee daily operations, implement process improvements, and serve as the primary escalation point for customer issues in a remote capacity.
Key responsibilities
- Lead, mentor, and manage the performance of the National Account Coordinator team
- Develop and refine processes to enhance team efficiency and effectiveness
- Monitor and analyze team KPIs to drive continuous improvement and prepare reports for leadership
Required qualifications
- Previous management experience is preferred
- Proficiency in CRM software and Microsoft Office Suite
- In-depth knowledge of the equipment rental industry is highly preferred
- Strong leadership and team-building skills
- Ability to analyze data and make data-driven decisions
Complete Job Description
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