Manager of National Accounts
Job Summary
Leading a team of National Account Coordinators, the full-time remote Manager of National Accounts will oversee daily performance, implement process improvements, and ensure effective customer issue resolution while fostering a positive team environment.
Key Responsibilities
- Lead, mentor, and manage the National Account Coordinator team to enhance performance
- Develop and refine processes to improve team efficiency and effectiveness
- Serve as the primary escalation point for complex customer issues and oversee rental order coordination
Required Qualifications
- Previous management experience preferred
- Strong leadership, coaching, and team-building skills
- Proficiency in CRM software and Microsoft Office Suite
- Ability to analyze data and make data-driven decisions
- In-depth knowledge of the equipment rental industry is highly preferred
Complete Job Description
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