Manager of National Accounts

Job Summary

Leading a team of National Account Coordinators, the full-time Manager of National Accounts will oversee daily operations, implement process improvements, and serve as the primary point of escalation for customer issues in a remote capacity.

Key responsibilities

• Lead and mentor the National Account Coordinator team, setting performance goals and conducting evaluations
• Develop and refine processes to enhance team efficiency and effectiveness in managing national accounts
• Collaborate with National Account Managers to ensure cohesive customer relationship management and support

Required qualifications

• Previous management experience is preferred
• Proficiency in CRM software and Microsoft Office Suite
• In-depth knowledge of the equipment rental industry is highly preferred
• Strong leadership and team-building skills
• Ability to analyze data and make data-driven decisions