Manager of National Accounts
Job Summary
Leading a team of National Account Coordinators, the full-time Manager of National Accounts will manage daily performance, develop processes for efficiency, and oversee customer issue resolution in a remote capacity.
Key responsibilities
- Lead and mentor the National Account Coordinator team while setting performance goals and conducting evaluations
- Oversee the coordination of rental orders and collaborate with National Account Managers to enhance customer relationships
- Monitor team KPIs and prepare reports on productivity and support activities for leadership
Required qualifications
- Previous management experience is preferred
- Strong leadership, coaching, and team-building skills
- Proficiency in CRM software and Microsoft Office Suite
- Ability to analyze data and make data-driven decisions
- In-depth knowledge of the equipment rental industry is highly preferred
Complete Job Description
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