Manager of National Accounts
Job Summary
Leading a team of National Account Coordinators, the full-time Manager of National Accounts will oversee daily performance, implement process improvements, and serve as the primary escalation point for customer issues in a remote capacity.
Key Responsibilities
- Lead, mentor, and manage the performance of the National Account Coordinator team
- Develop and refine processes to enhance team efficiency and effectiveness
- Oversee the coordination of rental orders, ensuring timely resolution of complex customer issues
Required Qualifications
- Proven management experience in a relevant field
- Strong leadership and team-building skills
- Proficiency in CRM software and Microsoft Office Suite
- Ability to analyze data for decision-making
- In-depth knowledge of the equipment rental industry is preferred
Complete Job Description
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