Manager of National Accounts
Job Summary
Leading a team of National Account Coordinators, the full-time Manager of National Accounts will oversee daily operations, enhance team efficiency, and resolve complex customer issues in a remote capacity.
Key responsibilities
- Lead and mentor the National Account Coordinator team, setting performance goals and conducting evaluations
- Develop and refine processes to improve team efficiency and oversee the coordination of rental orders
- Monitor team KPIs and prepare reports on productivity and support activities for leadership
Required qualifications
- Proven management experience, preferably in the equipment rental industry
- Strong leadership and team-building skills
- Proficiency in CRM software and Microsoft Office Suite
- Ability to analyze data and make data-driven decisions
- Exceptional organizational skills with attention to detail
Complete Job Description
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