Manager of National Accounts
Job Summary
Leading a dedicated team, the full-time Manager of National Accounts will oversee the performance of National Account Coordinators, enhance operational processes, and address complex customer issues in a remote work environment.
Key Responsibilities
- Lead, mentor, and manage the daily performance of the National Account Coordinator team
- Develop and implement processes to improve team efficiency and effectiveness
- Serve as the primary escalation point for complex customer issues and ensure timely resolution
Required Qualifications
- Previous management experience is preferred
- Proficiency in CRM software and Microsoft Office Suite
- In-depth knowledge of the equipment rental industry is highly preferred
- Strong leadership and team-building skills
- Ability to analyze data and make data-driven decisions
Complete Job Description
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