Manager of National Accounts
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Job Summary
Leading a team of National Account Coordinators, the full-time Manager of National Accounts will oversee daily performance, develop efficient processes, and manage customer relationships in a remote capacity.
Key Responsibilities
- Lead, mentor, and manage the daily performance of the National Account Coordinator team
- Develop, implement, and refine processes to improve team efficiency and effectiveness
- Serve as the primary escalation point for complex customer issues, ensuring timely resolution
Required Qualifications
- Previous management experience preferred
- In-depth knowledge of the equipment rental industry is highly preferred
- Proficiency in CRM software and Microsoft Office Suite
- Strong leadership, coaching, and team-building skills
- Ability to analyze data and make data-driven decisions
Complete Job Description
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