Manager of Provider Network Operations

Job Summary

To support the growth of a new Midlife line of business, the full-time Manager of Provider Network Operations will manage the clinical network by building processes and infrastructure, partnering with cross-functional teams, and ensuring provider utilization and quality in a remote work environment.

Key responsibilities

• Set and report on network capacity targets, identifying and closing gaps to ensure patient access
• Own the end-to-end provider relationship, including orientation, utilization, and retention across the network
• Build and run programs to keep clinicians actively practicing within the Pomelo network, while monitoring provider-level quality data

Required qualifications

• 3 years of work experience, with at least 1 year in provider network management or network operations at a telehealth company
• Demonstrated ownership over key network metrics, including growth, retention, utilization, and quality
• Experience in building new processes and optimizing existing ones
• Strong analytical skills with a track record of using data to inform decisions
• Familiarity with women's health or clinician networks involving multiple license types is a plus