Manager, SMB Business Development

Job Summary

Driving strategic partnership success, the full-time Manager, SMB Business Development - Retention will lead a team focused on enhancing retention and exclusivity for key restaurant partners, executing high-stakes deal strategies, and collaborating cross-functionally in a remote environment.

Key responsibilities

• Own key partnership moments by managing renewals, exclusivity negotiations, and strategic initiatives
• Lead and develop a high-performing team of four direct reports to optimize partnership engagements
• Drive the marketplace retention strategy, including proactive renewals, upsells, and performance optimization

Required qualifications

• 6+ years of experience in restaurant partnerships, business development, or enterprise account management
• Proven track record of structuring and closing high-value deals
• Experience managing and developing a team of high performers
• Strong data-driven decision-making skills
• Experience in cross-functional collaboration across multiple teams