Mandarin Licensed Virtual Assistant
Location: Remote
Compensation: To Be Discussed
Reviewed: Thu, May 15, 2025
This job expires in: 17 days
Job Summary
A company is looking for a Bilingual Virtual Assistant (Chinese) - WFH.
Key Responsibilities
- Serve as the primary virtual point of contact for Mandarin-speaking patients via various communication channels
- Schedule, reschedule, and cancel patient appointments accurately and efficiently
- Verify patient insurance information and assist with pre-authorization processes as needed
Required Qualifications
- Fluency in both Mandarin Chinese and English (written and spoken) is essential
- High school diploma or equivalent required; Associate's or Bachelor's degree in a related field preferred
- Proven experience in a customer service role, preferably in a healthcare setting
- Proficiency in using computers and navigating software applications
- Reliable high-speed internet connection and a quiet, dedicated home workspace
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