Mandarin Licensed Virtual Assistant

Location: Remote
Compensation: To Be Discussed
Reviewed: Thu, May 15, 2025
This job expires in: 17 days
Mandarin English Patient Scheduling Insurance Verification

Job Summary

A company is looking for a Bilingual Virtual Assistant (Chinese) - WFH.

Key Responsibilities
  • Serve as the primary virtual point of contact for Mandarin-speaking patients via various communication channels
  • Schedule, reschedule, and cancel patient appointments accurately and efficiently
  • Verify patient insurance information and assist with pre-authorization processes as needed
Required Qualifications
  • Fluency in both Mandarin Chinese and English (written and spoken) is essential
  • High school diploma or equivalent required; Associate's or Bachelor's degree in a related field preferred
  • Proven experience in a customer service role, preferably in a healthcare setting
  • Proficiency in using computers and navigating software applications
  • Reliable high-speed internet connection and a quiet, dedicated home workspace
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