Marketing Manager - Client Insights
Job Summary
Leading the Client Data & Insights team, the full-time salaried Marketing Manager - Client Insights will manage CRM operations, oversee data governance, and enhance client intelligence reporting while working in a distributed environment.
Key responsibilities
- Develop and implement a client data and insights strategy aligned with marketing and business goals
- Direct the creation and maintenance of marketing dashboards and reports to analyze performance metrics
- Oversee the implementation and maintenance of Deltek Vantagepoint CRM and voice of the client systems
Required qualifications
- Six years of experience in CRM administration, sales operations, or related functions
- Demonstrated experience leading Deltek Vantagepoint CRM, including governance and reporting
- Strong experience with Power BI development for dashboards and reports
- Experience managing client feedback or customer experience programs
- Ability to connect business needs with technology and translate them into scalable processes
Complete Job Description
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