Marketing Operations Manager

Job Summary

Supporting the execution of member engagement marketing, the full-time remote Marketing Operations Manager will manage multi-channel campaigns, coordinate direct mail logistics, and ensure smooth project workflows across various teams.

Key responsibilities

• Execute and QA member campaigns across email, SMS, landing pages, and direct mail, ensuring adherence to quality standards
• Coordinate direct-mail production with external vendors, managing logistics and tracking for timely delivery
• Manage marketing intake and project coordination, prioritizing requests and maintaining project documentation and timelines

Required qualifications

• 2-4 years of experience in a marketing coordinator, marketing operations, or lifecycle marketing execution role
• Experience with multi-channel campaign execution across various platforms, including email and direct mail
• Proficiency in customer engagement platforms such as Braze or Iterable for campaign building and QA
• Strong organizational skills with experience using project management tools like Linear, Asana, or Jira
• Familiarity with design tools such as Canva for creating and updating marketing assets