Marketing Operations Manager

Job Summary

Experienced marketing operations professionals will find a full-time remote opportunity as a Marketing Operations Manager, responsible for managing the publishing, community engagement, and reporting processes for two brands across various social media platforms.

Key responsibilities

• Oversee the scheduling and publishing of approved content across LinkedIn, Instagram, TikTok, X, and YouTube
• Manage community interactions by responding to comments and DMs in the brand's voice, while escalating sensitive inquiries as needed
• Produce weekly and monthly marketing reports that analyze performance and provide insights on lead sources and content effectiveness

Required qualifications

• 3+ years of hands-on experience in marketing operations, including publishing and production tracking
• Proficiency in administering HubSpot, including properties, workflows, and lead tracking
• Strong understanding of social media platforms and community management
• Exceptional attention to detail with a focus on quality assurance for published content
• Experience in building and explaining dashboards that track marketing performance