Marketing Support Specialist
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Job Summary
Providing foundational support for marketing programs, the full-time remote Marketing Support Specialist will manage ticketing queues, assist with user access, and maintain documentation under close supervision.
Key responsibilities
- Facilitate timely responses to customer inquiries entering the online ticketing system
- Assist in managing basic business application reports and maintain Help Documents
- Properly route rebate questions and provide payment status updates to distributors or dealers
Required qualifications
- High school diploma or GED equivalent
- 1-2 years of customer service experience, either in-person or via electronic communication
- Basic understanding of MS Office (Excel, Outlook, Word, PowerPoint)
- Ability to resolve issues with managerial oversight
- Experience working within a team environment
Complete Job Description
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