Marketplace Design Lead

Job Summary

Owning the design of marketplace surfaces, the full-time Marketplace Design Lead will manage problem framing, craft delightful user experiences, and validate solutions through user engagement in a remote environment.

Key responsibilities

• Write and define problem frames for marketplace surfaces, ensuring clarity before solutions are developed
• Design and iterate on user experiences, focusing on crafting solutions that delight and engage users
• Conduct user research and testing, utilizing data to inform design decisions and validate success metrics

Required qualifications

• Experience as a founding, first, or early designer, with a strong understanding of end-to-end ownership of outcomes
• Proven ability to articulate and structure complex problems clearly for diverse audiences
• Demonstrated influence in design decisions without formal authority, impacting product direction through reasoning
• A portfolio showcasing problem-solving and outcomes rather than just visual designs
• Proficiency in prototyping in code or code-adjacent tools, with a focus on using AI in design processes