Massachusetts Leave of Absence Specialist
Job Summary
Providing expert support and case management, the full-time remote Massachusetts Leave of Absence Specialist will manage employee benefits administration and leave of absence processes while ensuring compliance with federal and state regulations.
Key responsibilities:
- Resolve issues and inquiries related to benefits and leave of absence through various communication channels
- Perform complex administrative transactions and maintain accurate case documentation in the Case Management tool
- Collaborate with external vendors and the HRIS Team to address integration and data audit issues
Required qualifications:
- 2 years of customer service experience
- Bachelor's Degree or 3 years of additional relevant experience in lieu of a degree
- Experience with SaaS-based HR/Recruiting/Payroll/Time & Attendance solutions
- Knowledge of federal leave regulations and policies
- Ability to effectively manage time and prioritize tasks
Complete Job Description
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